At Clippingfly.com, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website and services. By using our services, you agree to the practices described in this policy.
1. Information We Collect
We collect information that you provide to us directly when using our services, as well as information collected automatically through your use of our website.
a. Information You Provide
- Personal Information: This includes your name, email address, phone number, payment information, and any other personal details you provide when placing an order or contacting us.
- Image Files: The images you submit for processing as part of our photo editing services.
b. Information Collected Automatically
- Usage Data: We may collect information about how you interact with our website, such as your IP address, browser type, operating system, pages viewed, and the dates and times of access.
- Cookies: We use cookies to track website activity and improve user experience. You can choose to disable cookies in your browser settings, but this may affect the functionality of our site.
2. How We Use Your Information
The information we collect is used for the following purposes:
- To Provide Services: We use your personal information to process orders, deliver the requested services, and communicate with you regarding your orders.
- To Improve Our Services: We use usage data to analyze and enhance our website’s performance, user experience, and offerings.
- Customer Support: We may use your information to respond to inquiries, provide technical support, or resolve issues related to our services.
- Marketing: With your consent, we may send you marketing communications about new services, promotions, or updates. You can opt-out of these communications at any time.
3. How We Protect Your Information
We take appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, firewalls, and secure servers. However, no data transmission over the internet can be guaranteed as completely secure, so we cannot ensure the absolute security of your information.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
- Service Providers: We may share your information with trusted third-party vendors who assist us in providing our services, such as payment processors and IT service providers. These vendors are contractually obligated to protect your information and use it only for the services they provide.
- Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities, such as law enforcement agencies.
5. Retention of Information
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Image files submitted for processing will be stored for a limited time and will be deleted after the completion of services, unless otherwise requested by you.
6. Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to request a copy of the personal information we hold about you.
- Correction: You have the right to correct any inaccurate or incomplete information.
- Deletion: You can request the deletion of your personal information when it is no longer necessary for the purposes for which it was collected.
- Opt-Out: You can opt-out of marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.
7. International Data Transfers
Since our production site is based in Bangladesh, and our company is registered in Canada, your personal information may be transferred to, and processed in, countries outside of your country of residence. We ensure that any such transfers are made in compliance with applicable data protection laws, using appropriate safeguards to protect your information.
8. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website, for analytical purposes, and to provide personalized services. By using our website, you agree to our use of cookies. You can manage or disable cookies through your browser settings, but doing so may impact your ability to use certain features of the site.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page, and the “Effective Date” will be revised. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Clippingfly
Email: support@clippingfly.com
Phone: +18182878287
Registered in Canada, Production Site in Bangladesh